Support Center

Payment options

Last Updated: Jan 26, 2017 04:00PM SAST

If you're using Quicket's payment facilities, we will pay out your event funds, less our commission and any fees you may have accumulated, 3 working days after your event ends. If you know you'll need to access your funds before your event ends however, you can choose to link your PayU account to your event to access the funds at your convenience. 

Please contact us to discuss our rates when using PayU. You can send an email to organisers@quicket.co.za or phone us on 021 424 9308.

Find more information on PayU and how to set up an account here: https://www.payu.co.za/

You will only be able to see and choose these options from your event dashboard after the event creation process is complete. 

From the left-side menu of your event dashboard, choose Finance and then Payment options.



 

Here you'll find a list of your payment options; you can select any combination of these by sliding the button to ON.

 


Quicket default payments: the default methods for payment are Quicket's payment facilities and SID Instant EFT. Card payments are processed by our payment gateway Peach Payments and EFT payments / cash deposits are confirmed manually by our payments department. Instant EFTs are processed by SID (more info on SID here.) 

Our support staff are available to help ticket buyers with any queries related to these default payment methods. Ticket funds collected through these methods are paid out 3 working days after your event ends, and we will automatically deduct our commission and any fees you have accumulated from your event payout.

 

PayU: you'll need to set up an account with PayU before choosing this as a payment option. Once your account is set up, slide the button to ON and you can enter your account information (e.g. username, merchant ID, etc.) to link your accounts. Note that because these funds are processed directly into your account, you will be held responsible for any refunds and payment queries by ticket buyers. Quicket will invoice you after your event has ended for our commission and any other fees you may have accumulated.

Contact Us

support@quicket.co.za
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