Support Center

I have a question about an event

Last Updated: Feb 02, 2017 12:13PM SAST

You need to know the date for an event you're interested in, or you need a bit more information about an event you've just ordered tickets for.

Please note that Quicket is only the ticketing provider for the events listed on our website and do not manage which information an organiser chooses to provide on their event page. If you need information beyond what is listed on the event page, please contact the event organiser directly.

Check the event page

The best place to find information about an event is from the event page itself. You can search for all public events listed on our site from our homepage. Just use the search bar provided, or click Find Events at the top of the Quicket page.

Once you've found the event you're looking for, you can find ticket details, the event description, dates and location by navigating through the event page.

Find all of the ticket options under Choose Your Tickets. Click the i icon for specific information on what this ticket type includes.

Scroll down just a bit to see the event description, date and location.

If you're unable to find the information you need from the information provided on this page, you can contact the event organiser directly. You'll find Organiser Details if you scroll down on the bottom right side of the event page.

Check your Quicket account

If you've already purchased tickets for the event, you have a few options to find more information.

Just log into your Quicket account with the email address you used to make the booking, and go to My Tickets. (If you're unsure of the password for your account, just click Forgot your password on the Login page.)

From there, you can click View all tickets. Your ticket will have the event date and location listed, as well as the name on your ticket, the ticket type and price and barcode number.


If you'd like to view the event page again, you can click Event page.


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