Support Center

Change the info on your ticket

Last Updated: Feb 02, 2017 01:03PM SAST

You need to make a correction on some information you filled in for your tickets at checkout. As long as the event organiser has allowed edits, you'll be able to make changes to your ticket details right from your Quicket account.

Please note this option should not be used if you're giving away your tickets. The most secure way to give tickets to someone else is to transfer the tickets from your Quicket account into the recipient's Quicket account. See this
help article for help transferring tickets.

To edit the details of your ticket, start off by logging in to your Quicket account and going to My Tickets.

Find the tickets you'd like to edit, and click Edit details under Options.

You should see all of the tickets in your order to edit the information you need, then click Save changes.

After your changes have been made, you can either download all of the tickets in one file by clicking Download Tickets, or you can separate the tickets by clicking Download separate tickets.


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