Support Center

Collect custom registration information

Last Updated: Dec 22, 2016 09:56AM SAST
You're organising an event and need to get specific information from your guests before they complete their purchase. No question is too big or too small, and if it's important to you, it's important to us. Use Quicket's Collect Info section to collect the information you need to make your event run smoothly.

Once you’ve set up your event, head to My Events in your Quicket account and click Manage next to the event.

From the left side menu of your dashboard, choose Edit and then Collect Info.


You'll see that some questions are already created and required. These are the questions that Quicket collects by default. You can add your own questions by clicking Add question.

Choose from a list of commonly used questions, or create a custom question by clicking Or create your own.

On the next page, you'll need to define the question and select which ticket types the question should apply to. Note that if you do not select any tickets under Select tickets, this question will not be asked at checkout.

Be sure to click Save changes at the bottom of the page.

After you've saved your question, you'll be taken back to Collect Info. Here you can choose whether to just Include or Require the question. If you require the question, customers will not be able to complete their purchase without answering that question. If the question is only included, customers can complete the order without answering the question.

If you no longer wants guests answering one of the questions you've created, just untick Include, and the questions will disappear from the checkout page.

When you're finished, click Save changes.

You'll find all of the information you've collected from your guests when you download your guestlist. To do this, select Guests from the left-side menu in your event dashboard and then Guest List.

Scroll all the way down the Guest List page and you can download your Guest List as CSV or Excel. Both of these will include the information you requested from guests.


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