Support Center

Buy a ticket with a card

Last Updated: Feb 13, 2017 02:02PM SAST
Please note your card must be enrolled in 3D Secure to make a purchase by card. Contact your bank if you’re unsure of your card’s 3D Secure enrollment status. You can find more information on 3D Secure here: http://www.quicket.co.za/3ds.aspx


Step 1: Choose your tickets

Under Choose Your Tickets on the event page you'll see all of the ticket type options, the sales start or end date of each ticket type, ticket prices and the Quicket service fee. (Note that the Quicket service fee is capped at R10 per transaction.)




Choose which tickets and how many of each you would like to order from the drop-down menu under Quantity.

Click Order now!, and proceed to checkout. 


Step 2: Review your order

You are given at least fifteen minutes to fill in your details and complete your order. But don’t worry; if your time runs out, just select your tickets and start again.




1. Buyer information



You'll need to enter your email address here so we know where to send your tickets. If you've used Quicket before, you can log into your account right from this page. However, you don't have to log in to purchase tickets -- just enter your email address again, and we'll store your tickets in the same account.

If you've never used Quicket, entering your email address will create an account for you where you can always access your tickets. 


2. Payment Information




Under Payment Information, select Credit / Cheque / Debit Card to pay by card. As long as your card is Visa, Mastercard or American Express and enrolled in 3D Secure, your card should work on our site (more info on 3D Secure here: http://www.quicket.co.za/3ds.aspx).

To pay by card, you'll need to fill out your card holder name, card number, expiry date and CCV number. The CCV number is the last three digit number on the back of your card for Visa and Mastercard holders. The CCV number for American Express holders is the top 4 digits above your card number on the front.


Selecting 'Save card for future use' will register your card with our payment gateway and save time during future purchases. Please note that card details are NOT stored with Quicket. This information is stored in a PCI-DSS Level 1 certified transaction platform and credit card storage vault, provided by Peach Payments so you know your details are secure. For more information see http://peachpayments.com/.


3. Ticket details



Under Ticket details, you'll need to fill out the details for your tickets. Event organisers often require additional information, so if you have any questions about the information that's being requested, it's best to contact the organiser directly. Quicket will never share your information with any outside parties - this stays between you and the organiser.

Quick tips: to save time on the checkout page, fill in details for the first ticket and click Copy from above for the remaining tickets. You can always change this information later from your Quicket account. Alternatively, click Skip this and fill in your details later on from your Quicket account. Note that you will not have access to your tickets until you have filled in the details.


Once you've checked that all of your payment and ticket details are correct, click Complete Order, and you'll be taken through the 3D Secure process so your bank can authorise the transaction. You can check with your bank if you're unsure of your card's 3D Secure enrollment status and can find more information on 3D Secure here: http://www.quicket.co.za/3ds.aspx


4. Success!

We’ll notify you once your payment has been successful, and you will receive an email from us shortly after with your tickets. You can also always access your tickets from your Quicket account.


 

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