Support Center

Sold out and booked out events

Last Updated: Feb 02, 2017 11:49AM SAST
Sold out tickets

You'll find all of the tickets that are available for an event under the section Choose your tickets. If Quantity reflects as Sold out, there are no more tickets available for that ticket type.

If you're curious if more tickets will be released, it would be best to contact the event organiser directly. You can find their contact details on the bottom right side of the event page under Organiser details.

Booked out tickets

If a ticket type reflects as Booked out, this means that some tickets are currently being purchased.

This could be someone who is on the checkout page paying for their tickets, or it could be someone who has chosen EFT/cash deposit for their payment method, and we are just awaiting their proof of payment to confirm their tickets. If they send us proof of payment within their allotted payment period, we will confirm the booking and the tickets will reflect as Sold out. If they do not make payment, the tickets will be cancelled and released back for sale. 

In a Booked out case, it would be best to check the event page at a later time to see if those tickets have become available.

N/A tickets
If ticket sales for an event have not yet started or have already ended, the Quantity will reflect N/A.


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