Support Center

Create an event

Last Updated: Feb 09, 2016 03:37PM SAST
You've set up your Quicket account and are ready to open up bookings for your next event. Quicket is a self-managed platform, so whether it's 3PM on a Wednesday or 2AM on a Sunday, you can start the event creation process to get your ticket selling as soon as possible!
Step 1: Create event & add details
Event creation form

To get to the event creation form, you can follow either of the two Create Event links we've provided on our homepage.

1. Event details

This is where you will add your event name and description and choose a couple categories that best match your event.


2. When & where

If your event is a once-off event and has one start date and one end date, you can choose Single event. If your event is a series with multiple start and end dates or times, you can choose Multiple events.

Next, you'll need to add the venue for your event. If you've used Quicket before and this event is at the same venue as a previous event of your's, you can choose Use a previous Venue. If you're new to Quicket or are hosting an event at a new venue, you'll choose Create new Venue.

3. Host Details

These details are visible on the event page, so you'll want to provide the name and details of your organisation or someone that ticket buyers can contact if they need more information. If you're VAT registered, you'll need to fill in your VAT number here in order to claim back VAT once your event has finished.
Selecting an existing Organiser Profile will automatically fill in the contact details linked to that profile. An Organiser Profile is a page where ticket buyers can view all of your past and current events as well as some information about you or your organisation. If you're new to Quicket, an organiser profile will be created for you at this point.

4. Event Settings

The Event settings fields allow you to customise the specifics of your event.

Public event: public events will be promoted on our event listings page and will be searchable on our site, but you can also select ‘no’ to set the event as private.

SMS tickets: select ‘yes’ to give your guests the option of receiving their tickets via SMS.

Third party sharing: enabling this allows users to share your event page through social networks.

Allow ticket transfer: ticket buyers will be able to transfer tickets to other users. When transferring tickets, the original ticket holder agrees to remove the ticket from their account to send to a new ticket holder.

Allow refunds: ticket buyers will be able to cancel and refund their tickets if they can no longer attend the event.

Absorb service fee: by default, the service fee is charged to the ticket buyers (R5 per ticket, capped at R10 per transaction) but you can select 'yes' here to absorb this fee for your guests.

Incentive message: a great way to make your event go viral. Add a message here to offer a reward to guests who share your event through social media. You'll have access to a list of your guests who promoted the event.

Success page message: add a little thank you message to your guests who made it to the purchase success page.

Purchase time limit: this is how long guests have to fill in their payment and ticket details on the checkout page.

Days to make EFT payment: by default, ticket buyers get 1 day to send us proof of payment for bank transfer bookings. You can increase this to give guests a little more time if needed.

Alert message: this is a good way to let guests know of any changes that have been made to your event. This is will appear as red bar across your event page above the Choose your tickets section.

Note that you'll be able to edit any of these details later on from your Quicket account.

Step 2: Add tickets & banking details
1. Create ticket types

Once you've added all your event details, you'll need to create your tickets! Begin by selecting either Paid ticket or Free ticket. You can add as many ticket types as you need. You'll also be able to edit this information or create your tickets later if you'd like to skip this step.

A popup will appear where you can fill in the basic details of your tickets.


Click Advanced options to choose the minimum and maximum amount of tickets allowed per purchase, the sales start and end date for the ticket type, and ticket description.

Provide bank details

Provide the banking details where you would like the funds from your event paid to after your event has finished. You can add these details later from your account if you're unable to fill this out just yet.

Click Finish or Skip at the bottom of the page and you'll be taken to your event dashboard where you can edit your event further. When you're ready, click Go live!, and our staff will activate your event within 1 working day (though typically much sooner). 


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